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Technical Services

Getz Healthcare Technical Services is a division of Getz Healthcare, a leading provider of technical services across Australia and New Zealand for more than 50 years.

We manage the biomedical engineering services of some of the country’s largest public and private hospitals and provide maintenance services to leading medical equipment manufacturers.

Our certified and highly experienced engineers have many years of collective experience in a broad range of medical equipment and services. With 30+ engineers across capital cities of Australia and New Zealand, we provide technical service support for hospitals, specialist clinics, ambulance services, day surgeries and GP practices, offering turn-key solutions that will keep a practice or surgery always running at peak performance.

  • Biomedical Engineering Services

    Through our experienced team of mobile or dedicated on-site engineers located across capital cities across Australia and New Zealand, we offer entirely flexible solutions that are developed together with our customers, ensuring a fully customised and personalised support plan that meets the evolving needs of healthcare providers.

    If any challenges arise throughout the lifecycle of a Getz Healthcare medical device, our technical teams are on-hand to get devices back to working order as soon as possible so the focus remains on patient care.

Our team includes some of the most experienced and qualified biomedical engineers, clinical engineers & support staff in the industry. All technical staff undertake their work in strict accordance with relevant quality standards.

Full suite of services:
  • Maintenance to manufacturers specifications
  • Electrical safety testing to AS/NZS:3551:2015
  • Patient electrical area testing to AS/NZS:3003
  • Onsite engineer presence
  • Asset management and history
  • Contract performance reporting
  • Vendor services management
  • Overflow assistance
  • Calibration of test equipment
  • Asset tracking service
A unique service structure:
  • 24/7 support
  • Online portal for job requests
  • 30+ engineers across capital cities of Australia and New Zealand
  • Comprehensive range of test equipment
  • Best-in-class asset management system
  • Complete supply chain
  • Continuous training program and apprenticeship scheme
  • Medical Equipment Maintenance and Repairs

    With the ever-growing reliance on technology in healthcare facilities, we know how vital it is that devices are always up and running. Getz Healthcare assists healthcare providers, manufacturers and distributors with the maintenance and repair of their equipment so that it is always in perfect working order, minimising inconvenient and costly downtime.
Our factory-trained engineers have extensive experience in maintaining and repairing a broad range of medical devices, including lasers, X-ray, imaging, anaesthetic, critical care, intervention, surgical, patient monitoring, haematology and aesthetic equipment.
On-site and in-house technical services:
  • Preventative maintenance to manufacturers specifications
  • Repairs and remote support
  • Electrical safety testing to AS/NZS:3551:2012
  • Field Corrective Actions (FCA) and recalls according to TGA instructions
  • Equipment Pre-Checks and installation
  • Original Equipment Manufacturers Support
A unique service structure:
  • 24/7 Emergency Call Out Facility
  • Online portal for job requests
  • 30+ engineers across capital cities of Australia and New Zealand
  • Comprehensive range of test equipment
  • Best-in-class asset management system
  • Complete supply chain
  • Continuous training program and apprenticeship scheme
  • Management and Consulting Services

    Getz Healthcare provides management and consulting services to assist healthcare facilities, government and private institutions to plan, review and optimise their biomedical engineering operations.

     
Our services include:
  • Management of biomedical engineering departments
  • Asset audits and equipment condition reporting
  • Review and optimisation of biomedical engineering services
  • Capital equipment advice and procurement
  • Asset life-cycle and cost analysis
  • Patient Area commissioning and testing to AS/NZS 3003
DISCLAIMER
PROFESSIONAL CERTIFICATION. THIS WEBSITE IS INTENDED FOR USE BY HEALTHCARE PROFESSIONALS ONLY.
Getz Healthcare shares your commitment to achieving the best possible patient outcomes by connecting healthcare professionals with the finest medical technologies and supplies in the market.
By continuing, you are acknowledging that you are a registered healthcare professional with a valid certification.

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ABOUT US

Pioneers in global distribution for over 110 years, Getz Healthcare is the destination of choice for the medical industry, connecting communities with the latest and most advanced equipment, products, and services from around the world.

CONTACT US (AUSTRALIA)
5 Orion Road
Lane Cove, NSW, 2066

P: +61 2 9413 6200
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CONTACT US (NEW ZEALAND)

P: +64 9447 2000
Email Us